The Critique

As stakeholders, you invest time and money in creating your brand image, marketing and company culture. Our mission is to validate and measure that these initiatives are being translated and executed to the guest experience, realizing your return on investment. The value of this validation provides a benchmark in living your brand promise, without comparisons or industry sector performance guidelines. Your values. Your culture. Your delivery.

Click below to understand the process and when to align​ with us for your success.

The Strategy

Our proprietary process provides clarity on the delivery of your guest promise and business strategy of operationalizing your values and culture. Engagement is based on the actions and behaviors which support your business model. Our team arrives to your property with this detail and knowledge: we go beyond the comments of online reputation, armed with your brand intention and promise. 

When partnering with Curated Critique, we not only gauge execution with real-time delivery, but become your strategic partner if outcome differs from your intention. 

"To be the best, is to be your best." 

- Curated Critique