Curated Critique offers a strategic partnership at various phases of your current business model.
- Due diligence: Prior to purchase or an initial benchmark, we measure the heavy lift of performance delivery.
- Ownership, realize your ROI on branding investment.
- Pre-opening: We start at values and ensure desired outcome is defined throughout.
- Post-opening: The period of 3-9 months after opening where culture shift, leadership transition, and attrition create hurdles, we benchmark, support, and stabilize your transition.
- Acquisition: Initial measurement of brand promise and culture execution helps to create strategic pathway forward, ensuring your brand remains the focal-point.
- Service standards: Struggling? A deep dive look at how your values and culture are being lived: service standards are the by-product of culture.
- Operating environment: Understanding your brand expectations, go beyond guest sentiment and reputation analysis of your brand promise delivery where an educated eye measures, provides opportunity feedback, and recommendations to ensure desired achievement.
What phase are you in? Connect with us to learn more!